Legal

Privacy Policy

Last updated: 18 July 2026

Inoviox Solutions Ltd ("Inoviox", "we", "us", "our") is a software development company based in London, United Kingdom. This Privacy Policy explains what personal information we collect through our website and quote form, how and why we use it, who we share it with, and the rights you have over it under UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Who We Are

Data controller: Inoviox Solutions Ltd, Unit A80, 4–6 Greatorex Street, London, E1 5NF, United Kingdom.
Email: info@inoviox.com · Phone: +44 7933 272864

Information We Collect

  • Form submissions: full name, email, phone number, the service you're enquiring about, estimated budget, and your project message.
  • Automatic data: IP address, browser type, device information, and pages visited when you browse our site.
  • Cookies: small files used to operate the site and, where enabled, to understand visitor behaviour.

How We Use Your Information

  • Respond to your enquiry and prepare a project quote
  • Send an automatic confirmation email on submission
  • Contact you by email or phone about your project
  • Keep records of enquiries for our internal follow-up
  • Improve our website and communications
  • Meet our legal and regulatory obligations

We do not sell, rent, or trade your personal information.

We rely on your consent when you submit a form to us, our legitimate interests in responding to enquiries and running our business, and, where relevant, the steps needed to enter into or perform a contract with you.

How We Store & Protect It

Submissions are stored in a secure database accessible only to authorised staff. We use secure hosting and encrypted email delivery, though no method of transmission or storage online is ever 100% secure.

Sharing Your Information

  • Service providers who help run our site, email, and database, bound to protect your data
  • Professional advisers such as accountants or solicitors, where necessary
  • Regulators or authorities, only where required by law

Cookies

Our site may use cookies to function correctly and, where enabled, to understand how visitors use our pages. You can disable cookies in your browser settings at any time; some features may not work as intended if you do.

Data Retention

We keep enquiry records for as long as reasonably needed to respond and follow up on your request. Records with no further activity are periodically reviewed and removed, unless we must retain them for legal reasons.

Your Rights

  • Access the data we hold about you
  • Correct inaccurate information
  • Request erasure, in certain circumstances
  • Restrict or object to processing
  • Request a portable copy of your data
  • Withdraw consent at any time

Email info@inoviox.com to exercise these rights, or complain to the ICO if unsatisfied with how we've handled your data.

Our site may link to third-party sites such as Trustpilot or Google Maps. We aren't responsible for their privacy practices — please review their policies separately.

Children's Privacy

Our services are intended for those aged 18 and over. We do not knowingly collect data from children, and will delete it if we become aware we have.

Changes To This Policy

We may update this policy occasionally. Any changes appear here with a revised "Last updated" date.

Contact Us

Questions about this policy or your data? Email info@inoviox.com or call +44 7933 272864.