Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the Inoviox Solutions Ltd website and any quote, enquiry, or project you submit to us. By using our website or engaging us for a project, you agree to be bound by these Terms. If you do not agree, please do not use our website or our services.

Who We Are

Inoviox Solutions Ltd, Unit A80, 4–6 Greatorex Street, London, E1 5NF, United Kingdom.
Email: info@inoviox.com · Phone: +44 7933 272864

Our Services

We provide custom software development services, including web applications, mobile apps, ERP software, digital marketing, SEO, and design work. The exact scope of any project is agreed with you individually following a quote request, and is confirmed in writing (by email or a signed proposal) before work begins.

Quotes & Pricing

Quotes provided through our website or by email are estimates based on the information you give us and are valid for 30 days unless stated otherwise. Final pricing is confirmed once we understand the full scope of your project. Prices shown on our pricing page are starting points and may vary depending on complexity, features, and timeline.

Payment Terms

Unless otherwise agreed in writing, projects require an upfront deposit before work begins, with the remaining balance due in agreed milestones or on completion. Late payments may result in project work being paused until outstanding invoices are settled.

Project Timelines

Delivery timelines quoted are estimates based on the agreed scope. Timelines may be affected by delays in receiving feedback, content, access, or approvals from you, or by scope changes requested after work has begun.

Revisions & Change Requests

Each project includes an agreed number of revision rounds within the original scope. Requests that fall outside the original scope may be treated as additional work and quoted separately before proceeding.

Intellectual Property & Ownership

Once your final invoice has been paid in full, ownership of the custom source code, design files, and infrastructure access we build for your project transfers to you. Until final payment is received, all work remains the property of Inoviox Solutions Ltd. We retain the right to showcase completed work in our portfolio, unless you request otherwise in writing.

Your Responsibilities

• Provide accurate information about your project when requesting a quote
• Supply content, assets, and access needed to complete the work in good time
• Respond to feedback requests promptly to keep the project on schedule
• Ensure you have the rights to any content or material you ask us to use

Cancellation & Refunds

You may cancel a project in writing at any time. Deposits already paid are non-refundable, as they cover work already started or time reserved for your project. Any additional milestone payments made for completed work are also non-refundable; only unbilled, undelivered work is not charged.

Warranties & Liability

We aim to deliver high-quality, tested work, and will fix genuine defects reported within a reasonable period after delivery at no extra cost. Beyond this, our services are provided "as is," and to the extent permitted by law, we are not liable for indirect or consequential losses arising from the use of the software or website we build. Nothing in these Terms limits liability that cannot be excluded under applicable law.

Confidentiality

We treat information you share with us about your business and project as confidential, and will not disclose it to third parties except where necessary to deliver the project or where required by law.

Third-Party Services

Projects may rely on third-party tools, platforms, or hosting providers (for example, cloud hosting or payment processors). Your use of those third-party services is subject to their own terms, and we are not responsible for their availability, pricing, or changes to their service.

Use Of Our Website

You agree to use our website only for lawful purposes and not to attempt to disrupt, hack, or misuse it in any way. All content on this website, including text, graphics, and branding, belongs to Inoviox Solutions Ltd unless otherwise stated, and may not be copied or reused without our permission.

Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes To These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised "Last updated" date, and continued use of our website or services after changes means you accept the updated Terms.

Contact Us

Questions about these Terms? Email info@inoviox.com or call +44 7933 272864.